We are committed to delivering your order as clearly and reliably as possible. Please review the shipping details below before placing your order.

Shipping Destinations

We ship internationally and support delivery to most countries and regions worldwide. Shipping options and rates are automatically calculated based on your delivery address and will be shown at checkout.

Our standard shipping coverage includes (but is not limited to):

• United States & U.S. regions
• Canada
• United Kingdom
• Australia
• Mexico
• New Zealand

If your destination is not available at checkout or falls into a remote/limited-service area, please contact us. We will confirm the best shipping option and cost before dispatch.

Shipping Time

Because our products are custom-made, delivery consists of two stages: processing time and shipping time.

Processing Time (Production)

4–5 business days

Processing time does not include shipping time.

Shipping Time (After Dispatch)

(Transit time only — processing excluded)

Normal Express Shipping: 6–10 business days

Expedited Shipping: 3–5 business days

All delivery estimates are based on business days (Monday–Friday, excluding public holidays). Actual transit time may vary due to carrier performance, customs clearance, or seasonal factors beyond our control.

Estimated Total Time (Order to Delivery)

(Includes processing + shipping — kept fully consistent with your previous policy)

Normal Express Shipping: 10–15 business days

Expedited Shipping: 7–10 business days

Total time is an estimate for reference only and may vary by destination, order complexity, and carrier performance.

Shipping Costs & Free Shipping

Free shipping on orders over USD $99

Flat shipping fee of USD $20 for orders under USD $99

Shipping fees are calculated and displayed at checkout before payment.

Note: For some regions or special shipping methods (e.g., sample shipping or certain expedited options), additional fees may apply based on weight or item count as shown at checkout.

Shipping Carriers

We partner with reputable international carriers including:

FedEx, DHL, UPS, USPS

Once your order is shipped, you will receive a confirmation email with your tracking number and carrier details. You can also track your order in your account.

Address Requirements

Custom curtain and hardware shipments cannot be delivered to P.O. Boxes or similar addresses. Please ensure your shipping address is accurate at checkout.

Duties, Freight & Taxes

Shipping duties, freight, and applicable taxes are generally included in the quoted shipping price. If any additional charges are required in rare cases, we will notify you in advance.

Delivery Exceptions

Delivery may be delayed due to:

Customs clearance procedures

Extreme weather or force majeure events

Incorrect or incomplete shipping address

Holiday or peak seasons

For updates, please refer to your tracking information or contact support.

Contact Us

Email: info@persiluxhome.com

Our customer support team will respond as soon as possible.